Returns & Exchanges

At REFLECTLENS, we stand by the precision of our optical technology and offer a 30-day window for returns or exchanges on all electronic hardware. All items must be returned in their original packaging with all included accessories to qualify for a full refund.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the electronic items you wish to return.

2

Prepare Your Package

Securely pack the device in its original box, ensuring all cables, manuals, and protective lens covers are included to avoid restocking fees.

3

Affix Shipping Label

Download and print the prepaid shipping label provided via email and attach it clearly to the outside of your return parcel.

4

Inspection and Refund

Once our technicians verify the device's condition and functionality, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing